Your Brand, Our Technology - The Lead Generator can be customized with your image on the chatbot icon and your firm's Logo and brand in the chat box.
Customized for Your Practice - The Lead Generator allows you to customize our FAQ responses as well as the intake forms we use. We'll install the Lead Generator on your website matching your site's look and feel.
Messaging, Not Forms - With the Lead Generator on your website, any conversation can become a lead. Instead of doing it the way most law firms do that rely on forms and email follow-ups, our technology leverages messaging to build trust with visitors, gather contact information and deliver your business qualified leads in real-time, like a virtual assistant for your website.
Appointment Booking - The Lead Generator will allow your potential clients to book appointments with you in real time. We'll synchronize the Lead Generator with your Office 365 Calendar, Google Calendar or iCalendar to schedule calls and new client meetings in real time based on your personal calendar.
Instant Lead Notifications - The Lead Generator will be engaging with potential clients on your website, 24 hours a day, 7 days a week. We’ll send your team email notifications with your lead contact information as soon as we get it.
Instant Phone Contact - Your potential client will have the ability to call you right from within the chatbot just by clicking on the phone icon.
Conversion Rate Optimization - On average, 96% of your website's visitors leave without taking action. The Lead Generator will engage your visitors, reduce bounces and route hot leads to your email and phone automatically.
Custom Chat Widget - We will customize your chatbot widget with your business branding and install the Lead Generator on your website.
Intake new clients - The Lead Generator includes built-in client intake forms that will allow you to quickly qualify your potential clients and expedite the onboarding process.
Benefits of the Lead Generator
A chatbot is less expensive and more reliable than human agents
Faster response times, faster resolutions
Extended business hours, with online service available 24/7
Having your chatbot handle your repetitive tasks leads to less employee fatigue
Reduce site drop-off with automated engagement
Keep potential clients happy by serving them instantly and intuitively
IBM Watson is always learning, leading to ongoing, data-driven improvements.
You can have your staff focus only on complicated queries
Rapid help for simple issues, human assistance is available for escalated ones
Chatbots Are The Future for Businesses Online
Twenty-five percent of customer service and support operations will integrate a virtual customer assistant (VCA) or chatbot technology across engagement channels by 2020, up from less than two percent in 2017, according to Gartner, Inc
Organizations report a reduction of up to 70 percent in call, chat and/or email inquiries after implementing a VCA, according to Gartner research. They also report increased customer satisfaction and a 33 percent saving per voice engagement.
Be The First Lawyer to Respond
In the hyper-competitive legal market, being the lawyer with the best customer service can be the key to getting more business. This is why your practice needs the Lead Generator chatbot. The Lead Generator will respond to your visitor questions immediately, providing the highest-quality customer service experience to each visitor, every time. 24/7 365!
Call us at 727-346-6423 for a Demo
Frequently Asked Questions
Odds are the your live chat operator is working from some third world country and is handling several other lawyer's websites at the same time they're chatting with your visitor.
There is simply no way that someone who is unfamiliar with your firm can give the depth of response that the Lead Generator can.
The Lead Generator answers your visitor questions correctly, every time. It never gets tired or makes mistakes.
For simple, repetitive tasks like answering basic questions, nothing compares to a professionally made chatbot.
We charge both a setup fee and a flat monthly fee. Our setup fee depends on how much we have to customize your chatbot and the monthly fee depends on the size of your firm. Contact us at 727-346-6423 or at firstname.lastname@example.org for more details.
How long it will take depends on how much customization your chatbot requires. In most cases we will have your chatbot ready within 30 days of your order. Often much sooner.
While the code for your chatbot will be on the IBM Watson servers, all of the data from your visitor chats will be stored and available only on your website. We will email you every lead that leaves their contact information.
The Lead Generator will automatically email you every lead that leaves their contact information.
If you want to integrate the results into your CRM, you can have your coder do this for you or you can hire us to do it. We charge based on how complex your situation is. For more info, call us at 727-346-6423.